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Project Human Resource Management ¡@ PMBOK Guide ¸©ú¾ÉŪ ¡@ Project Human Resource Management n Organizes and manages the project team n Processes include 1. Human Resource Planning 2. Acquire Project Team 3. Develop Project Team 4. Manage Project Team
l ¡@ Project Team n Comprised of people who have assigned roles and responsibilities for completing the project
l ¡@ Project Management Team n A subset of the project team n Responsible for the project management activities such as planning, controlling, and closing. n For smaller projects, the responsibilities can be shared by the entire team or administered solely by the project management
l ¡@ Project Sponsor n Assists matters such as project funding, clarifying scope questions, and influencing others in order to benefit the project.
l ¡@ Human Resource Planning n Determines project roles, responsibilities, and reporting relationships n Creates the staffing management plan ¡@ l ¡@ Enterprise Environmental Factors n Inputs to Human resource planning n Involve l Organizational l Technical l Interpersonal l Logistical l Political n Constrains l Organizational structure l Collective bargaining agreements l Economic conditions
l ¡@ Organizational Charts and Position Descriptions n Types: hierarchical, matrix, text-oriented n To insure that each work package has an unambiguous owner and that all team members have a clear understanding of their roles and responsibilities
l ¡@ Hierarchical-type Chart n Shows positions and relationships in a graphic, top-down format n Organizational breakdown structure (OBS) is arranged according to an organization¡¦s existing departments, units, or teams n Resource breakdown structure (RBS) is used to break down the project by type of resource
l ¡@ Matrix-based Chart n A responsibility assignment matrix (RAM) is used to illustrate the connections between work and project team members n Sometimes called a table n RACI chart documents the names of roles as Responsible, Accountable, Consult, and Inform
l ¡@ Text-oriented Format n Of detailed description of team member responsibilities n Provides information such as responsibilities, authority, competencies, and qualifications n Various named position descriptions and role-responsibility-authority format
l ¡@ Roles and Responsibilities n Outputs of human resource planning n Should address l Role: The label describing the portion of a project for which a person is accountable l Authority: The right to apply project resources, make decision, and sigh approvals l Responsibility: The work that a project team member is expect to perform in order to complete the project¡¦s activities l Competency: The skill and capacity to complete project activities
l ¡@ Staffing Management Plan n A output of Human resource planning n Describes when and how human resource requirements will be meet n Includes information about l Staff acquisition l Timetable l Release criteria l Training needs l Recognition and rewards l Compliance l Safety
l ¡@ Acquire Project Team n Obtains the human resources needed to complete the project n Tools and Techniques l Pre-Assignment l Negotiation l Acquisition l Virtual Teams
l ¡@ Develop Project Team n Improves the competencies and interaction of team members to enhance project performance n Objectives include l Improve skills of team members l Improve feelings of trust and cohesiveness among team members n Tools and Techniques include l General Management Skills l Training l Team-Building Activities l Ground Rules l Co-Location l Recognition and Rewards
l ¡@ Management Project Team n Tracking team member performance, providing feedback, resolving issues, and coordinating change to enhance project performance n Tools and Techniques l Observation and Conversation l Project performance Appraisals l Conflict Management l Issue Log ¡@ l ¡@ ¡@ ¡@ ¡@ ¡@ ¡@ ¡@ ¡@ ¡@ |